How do I qualify for free shipping?
We love giving our customers awesome perks! You can receive free standard domestic shipping on any order over $40! The free shipping is applied to any order subtotal over $40, after any discount is applied. So if you use a discount code, make sure your order is over $40 after you have applied the code at checkout, to ensure you get your Free Domestic Standard Shipping!
What is your turn around time frame?
We make everything by hand, customizes specifically to your order preferences. Our current turn around time frame is 2-4 weeks due to the busy holiday season. Although we always aim complete and ship your order sooner than 2-4 weeks, during the busy season (4 weeks leading up to a major holiday), we will most likely need the allotted 2-4 weeks.
What carrier do you use to ship?
We ship via USPS First Class Mail, and do not include package insurance. If you would like to upgrade your shipping to Priority 1-3 day, there will be an added fee. ***Please note that upgraded shipping does not include upgraded processing. If you would like to include package insurance, there will also be an added fee. Please email us at firstname.lastname@example.org before your purchase if you would like to include insurance.
Can I track my shipment?
Of course! The tracking infromation is locatted in your Confirmation email. Just click the confirmation number, and that will take you to a tracking link. Please know, we are not responsible for lost, stolen, or delayed packages. You can also track your packages with your account log in.
What are the sizing options for your bracelets?
June + Penny sizing is easy, comfortable, and adjustable to fit all! Below is the June + Penny Standard sizing chart, and the length that includes an extendable chain for optimum fit.
Newborn-3mo is 4" with a .25" extendable chain = 4.25" total
3-6mo is 4.5" with a .25" extendable chain = 4.75" total
6-12mo is 4.75" with a .25" extendable chain = 5" total
12-24mo is 5" with a .5" extendable chain = 5.5" total
Toddler is 5.5" with a .5" extendable chain = 6" total
Girls is 6" with a .5" extendable chain = 6.5" total
XS is 6.5" with a .5" extendable chain = 7" total
S is a 7" with a .5" extendable chain = 7.5" total
M is 7.5" with a .5" extendable chain = 8" total
L is 8" with a .5" extendable chain = 8.5" total
XL is 8.5" with a .5" extendable chain = 9" total
Please be aware there may be some variations from the photos, for fit, length, and custom reasons. Originality is what makes handmade so wonderfully unique, right!?! All of our bracelets can be made for infants, toddlers, girls, teens, and women!
What are the sizing options for your Woven collection?
June + Penny woven bracelet sizing is the perfect fit through all growing stages! Each bracelet comes with additional chain to ensure the perfect fit, no matter the size or age.
Size 1: newborn-12months, 4" with an additional 3/4" chain
Size 2: 1-4years, 4-3/4" with an additional 3/4" chain
Size 3: 5-12years, 5-1/2" with an additional 3/4" chain
Adult 1: 6-1/2" with an additional 1" chain
Adult 2: 7-1/2" with an additional 1" chain
If you are unsure of the right size for your purchase, taking a measurement of the wrist is suggested. Woven bracelets are intended to be worn close to the wrist, with minimal space between the bracelet and skin, but also lose enough to provide slight movement.
Are June + Penny bracelets safe for infants & children?
All June+Penny products are made in a smoke free home, all with lead free products. Although small, and adorable, all June+Penny jewelry should be worn under an adult supervision at all times due to possible chocking hazard. Please never let your little princess chew, or suck on the jewelry. No June + Penny product is intended for teething relief or use.
What materials do you use to make your jewelry?
Our bracelets vary from plated findings, to solid Sterling Silver & 14k Gold. Our more expensive pieces are made with all sterling silver or 14k gold findings & beads, along with other Semi Precious stones.
Our Stackables we strive to keep affordable as your babes & girls are growing so rapidly, and by doing so I use "finished" metals. Our metallic beads are not color fast, and will fade with wear. We have searched for the longest wear metallic bead, and after many experiences, we do provide you with the best possible metallic glass beads on the market. A few colors that may fade with wear. The beads used to make these bracelets are made of pressed & tempered glass, and the more vivid colors (bright/neon) may fade when wet (not recommended) or worn extensively.
Basic daily care can ensure that your jewelry lasts. Avoid water, applying lotion, makeup and other thick and colored substances while wearing the jewelry. If wet, or worn extensively, the finishes will tarnish. Any residue can leave smudges on beads, creating the appearance of dirty, worn jewelry. Chemicals and water that remain on metals, such as brass, for extended periods of time can cause it to corrode or tarnish. Store jewelry in a cool, dry location protected from dust and dirt. Jewelry boxes, plastic containers and sealed bags are all fantastic storage for jewelry.
Do you offer sizing exchanges or refunds on placed orders?
All of our pieces are custom made to your order preferences. If you do notice a mistake on an order you have placed, please email us immediately as well can usually make the change if the order is still in the construction process. We can even make slight sizing adjustments after receiving your item within consideration.
We do not offer refunds on items that have been shipped. Since each piece is constructed for each order, we aren't able to accept returns or validate refunds. Once an order has been placed on our website, we are not liable for any refund regarding each circumstance.